1. All refund must be returned within 5 days of purchase
2. If refund reason is because following:
- Product send mismatch with order
- Product fault / defect
- Once we verify with the refund product we will proceed your refund by bank transfer in 7-14 days
3. However, based on company review and approval there may be exception but it is solely based on management decision.
4. Product refund must in good condition and not used yet. And still in wrapping papers, provided with wrapping papers.
5. Change of product model or upgrade can be consider but based on management review.
6. Customer have to bear re-delivery cost and other cost occurred.